Print Problem

[Shawn]

I am having a new issue when I try to print a project with a plotter. When I
switch the printer to the plotter in projects and hit print, or even when I
hit preview, the program freezes. This is a new issue, did not have the
problem before. I can still print the default size (8.5x11) to any other
printer from projects, and I can still print to the plotter (22x34) from
anyother program besides projects. I have gone through Microsofts support,
but they weren't very supportive. Please help.

 

[Jack Dahlgren]

Not sure if it is helpful or not, but I'd try removing and reinstalling the
printer and printer driver.
Make sure you have the latest driver.

-Jack

 

[Shawn]

I have removed and reinstalled both the printer driver and projects. Still
experiencing the same problem

 

[Jack Dahlgren]

You should note that sometimes preparing the file for making a large print
can take a while. Depending on the project I've seen it take a few minutes,
so be patient and see if that works.
The next step is reinstall project...


-Jack Dahlgren