Printer Driver Detection Problems

H

harlemnocturn

I run Office 2003 under Windows XP-Pro on a Toshiba Satellite A105-S4002
laptop, which is always plugged in and stays at home. Lately, it became a
regular occurrence for me to have to power down, disconnect, reconnect and
power up because Word would periodically fail to detect my Brother MFC-640CW
driver. Last Thursday, however, this ritual did not work. After repairs and
reinstalls of the driver, I thought the Word problem was fixed; however,
Publisher does not detect the driver. Could the running of another scanning
program, Adaware, cause the removal of Office components? Often, as I did
Wednesday night, when Adaware runs unattended, Windows goes into hibernation.
After bringing Widows up, McAfee confirmed that I had components missing in
its Security Suite.
 
M

Mary Sauer

This solution was posted in the Publisher newsgroup about a Brother printer. It
may help you.

Posted by Mark Clifton.
Same BROTHER problem. I can print to other printers but not Brother. I
contacted Brother and they were no help and blamed it all on Microsoft. I
TRICKED IT into working.

Hope this works for someone else: I went to (printers) and selected a new
default printer. I used an old one (Panasonic kxp-1624) Then I hit print
preview and it finally showed a preview. Then I minimized that screen and

went back to printer and defaulted back to Brother, then brought back up the
minimized preview screen from publisher and hit PRINT. It worked, and now it
seems to recognize Brother without going thru it each time. My Brother was an
mfc-240c.
 
H

harlemnocturn

Ms. Sauer

I just had similar problems with Word not recognizing the printer; so I did
as the post advised. Afterwards I printed out a small Word page I typed
quickly to use as a test. It worked but I do not know for how long.
 
H

harlemnocturn

I just printed a greeting card in Publisher. The original problem went away.
My thanks to Mr. Clifton.

(e-mail address removed)
 
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