Hi Steve,
You may want to post this in a newsgroup for the
version of Windows that you are using via
news://msnews.microsoft.com
The MS Installer (MSI) has different editions for
each version of Windows. You can locate them
through
http://microsoft.com/downloads
The 'help' in this case would be if the present
MS Installer was corrupted or if you have an HP
driver that for some reason wanted a newer copy
of MSI.
=======
<<"Steve" <
[email protected]> wrote in message news:
[email protected]...
I bought a new printer yesterday--HP 4110. My computer is
old--a Dell laptop with 64 RAM. I can't seem to connect
them to each other, and HP tried for 90 mins to help.
Finally, they suggested downloading a new "Installer"
update from MSFT. I can't seem to find that....and, will
it help? HP said I did have enough memory (at 64 and 77%
free), but just barely. >>
--
Hope that helps,
Bob Buckland ?
MS Office Products family MVP
*Courtesy is not expensive and can pay big dividends*
http://go.CompuServe.com/MSOfficeForum?loc=us
Have a little fun with Office
http://microsoft.com/uk/office/xtra/
Get a Microsoft Certification of your Office App Skills:
http://microsoft.com/traincert/mcp/mous/requirements.asp
Try the new MS Knowledge Base Help and Support Search Tools & FAQ:
http://support.microsoft.com
Choose the newsgroups focused on your MS Office applications:
via Browser:
http://communities.microsoft.com/newsgroups/default.asp?icp=prod_office
by Newsreader: (Outlook Express)
news://msnews.microsoft.com