Printer only prints emails, not word documents.

[rjnagy]

I have a Canon S500 printer that just started having printing problems. It
will only print emails. I have tried Word documents and other areas with no
luck.
Any help?

 

[Graham Mayor]

Just a guess, but some printer drivers use composite colour to print - and
Word has a symbiotic relationship with the driver that other applications,
such as your e-mail application don't have. If the colour cartridges are
depleted the printer may well not print blacl text.

Check also that your Word text is not formatted as hidden.

If not that, try re-installing or updating your printer driver.

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Graham Mayor - Word MVP


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