printer problems

  • Thread starter alan from down under
  • Start date
A

alan from down under

I am using xp pro and word 2003 .I am hooked to hewlett/packard deskjet 840 c
printer, and correct drivers are installed , I can print photos from my
documents????the printer is working fine,, but when using word document it
fails to print,, the printer functions but the paper is blank.. I have
bypassed the scanner,, and connections are ok ,,,can anyone help me i am
going nuts?????alan
 
J

Jay Freedman

I am using xp pro and word 2003 .I am hooked to hewlett/packard deskjet 840 c
printer, and correct drivers are installed , I can print photos from my
documents????the printer is working fine,, but when using word document it
fails to print,, the printer functions but the paper is blank.. I have
bypassed the scanner,, and connections are ok ,,,can anyone help me i am
going nuts?????alan

In Word, go to Tools > Options > Print and make sure the box for
"Drawing objects" is checked.

If the pictures are inserted in-line with text, rather than floating,
then this setting has no effect on whether they're printed, so you
would have to look for some other cause.

--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.
 
A

alan from down under

this applies to new documents, if i type a page it fails to print out
the printer will print a test page and i can print out a page in my
documents that i set up 10 days ago but nothing i am doing at the moment,

JoAnn Paules said:
All documents or just one specific one?

--

JoAnn Paules
MVP Microsoft [Publisher]



alan from down under said:
I am using xp pro and word 2003 .I am hooked to hewlett/packard deskjet 840
c
printer, and correct drivers are installed , I can print photos from my
documents????the printer is working fine,, but when using word document
it
fails to print,, the printer functions but the paper is blank.. I have
bypassed the scanner,, and connections are ok ,,,can anyone help me i am
going nuts?????alan
 
J

JoAnn Paules [MVP]

Have you done a print preview? Can you see the text there? If not, I suspect
your text is coming in as hidden. Let me know what a print preview shows you
and then we'll take it from there.

--

JoAnn Paules
MVP Microsoft [Publisher]



alan from down under said:
this applies to new documents, if i type a page it fails to print out
the printer will print a test page and i can print out a page in my
documents that i set up 10 days ago but nothing i am doing at the moment,

JoAnn Paules said:
All documents or just one specific one?

--

JoAnn Paules
MVP Microsoft [Publisher]



"alan from down under" <alan from down (e-mail address removed)>
wrote in message
I am using xp pro and word 2003 .I am hooked to hewlett/packard deskjet
840
c
printer, and correct drivers are installed , I can print photos from my
documents????the printer is working fine,, but when using word document
it
fails to print,, the printer functions but the paper is blank.. I have
bypassed the scanner,, and connections are ok ,,,can anyone help me i
am
going nuts?????alan
 
A

alan from down under

JoAnn Paules said:
Have you done a print preview? Can you see the text there? If not, I suspect
your text is coming in as hidden. Let me know what a print preview shows you
and then we'll take it from there.

--

JoAnn Paules
MVP Microsoft [Publisher]



alan from down under said:
this applies to new documents, if i type a page it fails to print out
the printer will print a test page and i can print out a page in my
documents that i set up 10 days ago but nothing i am doing at the moment,

JoAnn Paules said:
All documents or just one specific one?

--

JoAnn Paules
MVP Microsoft [Publisher]



"alan from down under" <alan from down (e-mail address removed)>
wrote in message
I am using xp pro and word 2003 .I am hooked to hewlett/packard deskjet
840
c
printer, and correct drivers are installed , I can print photos from my
documents????the printer is working fine,, but when using word document
it
fails to print,, the printer functions but the paper is blank.. I have
bypassed the scanner,, and connections are ok ,,,can anyone help me i
am
going nuts?????alan
 
A

alan from down under

problem solved went to my printer then into preferences and found send to
printer unclicked ,how it came unclicked is a mystery,????

alan from down under said:
this applies to new documents, if i type a page it fails to print out
the printer will print a test page and i can print out a page in my
documents that i set up 10 days ago but nothing i am doing at the moment,

JoAnn Paules said:
All documents or just one specific one?

--

JoAnn Paules
MVP Microsoft [Publisher]



alan from down under said:
I am using xp pro and word 2003 .I am hooked to hewlett/packard deskjet 840
c
printer, and correct drivers are installed , I can print photos from my
documents????the printer is working fine,, but when using word document
it
fails to print,, the printer functions but the paper is blank.. I have
bypassed the scanner,, and connections are ok ,,,can anyone help me i am
going nuts?????alan
 

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