Printers missing in Access under TS

[Len B]

This applies to just one user in her Terminal Services Session on Server
2003.

She has a choice of 3 different Laser printers in her printer list.

MS Access 2003. Open existing databases (in Access 2000 file format) and
zero printers are available. No databases in 2003 format. Forms and tables
are viewable but not reports.

I am not sure if this is a TS problem or Access problem? How do I determine
which? No other users have the problem.

TIA

 

[Tom Wickerath]

Hi Len,

Not sure if this will help--I don't know much about Terminal Services--but I
offer it anyways:

Terminal Services and Printing
http://www.microsoft.com/windowsserver2003/techinfo/overview/tsprint.mspx

MS Access 2003.

With Service Pack 3? How about the post service pack 3 hotfix?


Tom Wickerath
Microsoft Access MVP
http://www.accessmvp.com/TWickerath/
http://www.access.qbuilt.com/html/expert_contributors.html
__________________________________________

 

[Len B]

I have solved the problem. It is an Access bug.

If the default printer is not a local printer then Access can't handle it.
Creating a local printer and changing that to be the default printer allows
Access to build a list of available printers. You can then choose a
different destination printer at print time.

I am surprised that such a bug remains undiscovered and unfixed in a 5yr old
product as popular as Access.

 

[Tony Toews [MVP]]

I have solved the problem. It is an Access bug.

If the default printer is not a local printer then Access can't handle it.
Creating a local printer and changing that to be the default printer allows
Access to build a list of available printers. You can then choose a
different destination printer at print time.

I am surprised that such a bug remains undiscovered and unfixed in a 5yr old
product as popular as Access.

The previous postings have dropped of my news reader software so I
don't know the background of this.

Terminal Server is notorious for poor handling of printers and
printing issues. Which is one big reason why Citrix is popular and
$$$.

Tony
--
Tony Toews, Microsoft Access MVP
Please respond only in the newsgroups so that others can
read the entire thread of messages.
Microsoft Access Links, Hints, Tips & Accounting Systems at
http://www.granite.ab.ca/accsmstr.htm
Tony's Microsoft Access Blog - http://msmvps.com/blogs/access/