B
Ben vl
Hi,
We're suffering the printing problem described in http://support.microsoft.com/default.aspx?id=815620
The article says the problem only occurs applies after you install Office XP SP2, but we only have Office 2000, running on Windows 2000. Could our problem still have the same cause (and solution)?
Will the hotfix work without first installing Offfice XP SP2? The article implies it won't, but we need to solve the problem without installing Office XP.
Alternatively, will upgrading to Visio 2003 fix the problem?
Or is buying a postscript printer the only workaround available to us? (I thought that "workaround" was a joke when I first read the article.)
Also, the article was written in April of last year. Are there any plans to replace this hotfix with a fully tested and supported release?
Thanks,
Ben.
Windows 2000 SP4.
Office 2000 SR1
Visio 2002 for Enterprise Architects SR1.
We're suffering the printing problem described in http://support.microsoft.com/default.aspx?id=815620
The article says the problem only occurs applies after you install Office XP SP2, but we only have Office 2000, running on Windows 2000. Could our problem still have the same cause (and solution)?
Will the hotfix work without first installing Offfice XP SP2? The article implies it won't, but we need to solve the problem without installing Office XP.
Alternatively, will upgrading to Visio 2003 fix the problem?
Or is buying a postscript printer the only workaround available to us? (I thought that "workaround" was a joke when I first read the article.)
Also, the article was written in April of last year. Are there any plans to replace this hotfix with a fully tested and supported release?
Thanks,
Ben.
Windows 2000 SP4.
Office 2000 SR1
Visio 2002 for Enterprise Architects SR1.