M
Mike VanHorn
I have a user who needs to print a calendar from Entourage. When we go to
print, the print dialog box comes up fine, but the Quick Preview never shows
anything; it's the spinning thing for a long time, and then just grey. If we
go ahead and say "Print" nothing seems to spool, and nothing comes out of
the printer.
This is using Entourage 2004, on OS X 10.4.2. Other applications (Word,
Excel, others) print fine to the same printer, Entourage prints email
messages fine, and the problem sticks with printing a calendar from
Entourage, not with the identity (I copied to identity to another computer
and was able to print a calendar with not problem) or the printer (trying to
print to a different printer has the same result). I've also tried deleting
and re-creating the printer at the OS level.
What else should I check? Is there a cache for printing calendars that needs
to be empty?
print, the print dialog box comes up fine, but the Quick Preview never shows
anything; it's the spinning thing for a long time, and then just grey. If we
go ahead and say "Print" nothing seems to spool, and nothing comes out of
the printer.
This is using Entourage 2004, on OS X 10.4.2. Other applications (Word,
Excel, others) print fine to the same printer, Entourage prints email
messages fine, and the problem sticks with printing a calendar from
Entourage, not with the identity (I copied to identity to another computer
and was able to print a calendar with not problem) or the printer (trying to
print to a different printer has the same result). I've also tried deleting
and re-creating the printer at the OS level.
What else should I check? Is there a cache for printing calendars that needs
to be empty?