Printing causes office to crash

C

Caroline

I've been trying to print from both Word and Entourage, and every time I
click print I get the "Office has encountered an error and needs to close. We
are sorry for the inconvenience." Can anyone help? This is a new machine
and I just installed office (the student/teacher edition) a few days ago.
Should I re-install office?

Thanks!
 
D

Dayo Mitchell

Someone may have a better answer, but if not, see standard troubleshooting
suggestions here: there's a bunch of possibilities to work through before
you reinstall, and never reinstall without running Office Remove first. But
first see if there is an updated printer driver for your OS/printer, check
manufacturer website.

http://word.mvps.org/MacWordNew/TroubleshootingIndex.htm
(hit refresh a few times in Safari, or use a different browser)
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top