Printing envelopes after Acrobat 6 Pro install

[Kingomac]

I have office X updated to 10.1.5 although word still says v10.1.1. I
loaded Adobe acrobat 6 Pro on my iMac running 10.2.6 and now the
envelopes are not printing correctly from Word. I got a call from a
friend that just loaded Acrobat 6 Standard and she is having all the
same problems. We both checked all the page setups and are printing to
a #10 envelope to the correct printer. Has anyone a fix for this?

 

[Gene van Troyer]

I have office X updated to 10.1.5 although word still says v10.1.1. I
loaded Adobe acrobat 6 Pro on my iMac running 10.2.6 and now the
envelopes are not printing correctly from Word. I got a call from a
friend that just loaded Acrobat 6 Standard and she is having all the
same problems. We both checked all the page setups and are printing to
a #10 envelope to the correct printer. Has anyone a fix for this?

Your update did not take. This happened to me with the 10.1.4 update. For
some reason, everything in Office updated to 10.1.4 *except* Word.
Unfortunately, I had neglected to turn off Virex. I ran the updater a second
time with virus protection off, and the update took.

Also, before the 10.1.5 update will work, you must *first* install the
10.1.2 and 10.1.4 updates. I suggest that you do this, and try 10.1.5 again.

Hope this helps.

Gene van Troyer

 

[Ken Spiker]

I had the same problem, Word wouldn't print envelopes to my
LaserJet 1200. This problem didn't have anything to do with
the OS X version or with the Acrobat version. Updates of
Microsoft Word X add a bug which messes up the ability to
print envelopes correctly, at least to my LaserJet printer.
The only way I could solve that was to reinstall the
original MS Word from disk without the updates. If somebody
can assure me that that problem is fixed in the latest
Office X update it's best to go back to the original Word X
install.

Ken

 

[Rick]

Have installed new 10.1.4 student and teacher addition and I am
having the same envelope printing problem. Interestingly enough I am
able to print everything except envelopes. I am able to print envelopes
from Text Edit templates custom made for #10 envelope. I have tried
every fix. Cocktail, Disk Utility, Print Center Repair, Reinstall MS Office,
Test User, Virex, Trojan Horse Scans etc., nothing works. I also have
tried to use the custom page setup in the envelope gallery, trying
different feed orientations. I used to be able to print envelopes from
9.2 with MS 2001 but now that seems to be down also. I believe there
is a major bug in the software. The printer I am using is an Epson 880.
It appears that the printer utility is trying getting the info. and is trying
to print, but nothing happens.