Printing Envelopes - Extra Blank Page Prints

[Chris]

I¹m using Word 2004 (Mac) and am printing to an HP 7140xi OfficeJet printer.
The OfficeJet printer software is up-to-date (6.3.4). Word 2004 has all
Microsoft updates installed.

I¹m having an annoying problem which crops up when I want to print out a
single envelope. I create the envelope using the ³Tools | Envelopes..²
function. When I print directly from the dialog, the envelope appears just
as I format it, but then the printer kicks out an extra blank page. This
happens if I print the envelope directly from the Envelopes dialog, but it
also happens if I insert the envelope in the active document (in this case,
I tell Word to print just the active envelope page, and the extra page is
still kicked out by the printer).

I¹m suspicious that the problem is with the printer driver software, but I
wanted to run this by the group to see if anyone has had a similar problem,
and how they went about solving it.

Chris

 

[Beth Rosengard]

Hi Chris,

I don¹t think I¹ve seen this one before but usually when an extra blank page
is printed, it¹s because there are invisible paragraphs in the document.
This is unlikely to be your problem but, just in case, turn on Show/Hide
formatting and check for paragraph marks or other invisible formatting. If
this doesn¹t help (and it probably won¹t , I¹m afraid I don¹t have
another suggestion for you. Or...maybe I do: Try another printer driver,
even if it¹s not as current.

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Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/MacWordNew/index.htm>
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[CyberTaz]

Very fundamental question, but have you checked Tools>Envelopes [Page
Setup] to make sure the correct envelope size is specified & that the
correct Printer is selected? |:>)

 

[Chris]

I just double checked, to be sure. Yep. Correct envelope size (standard
#10), and the printer is specified correctly.

Chris

 

[Beth Rosengard]

Hi Chris,

Did you see my reply from earlier today?

--
***Please always reply to the newsgroup!***

Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/MacWordNew/index.htm>
(If using Safari, hit Refresh once or twice ­ or use another browser.)
Entourage Help Page: <http://www.entourage.mvps.org>

I just double checked, to be sure. Yep. Correct envelope size (standard
#10), and the printer is specified correctly.

Chris

Very fundamental question, but have you checked Tools>Envelopes [Page
Setup] to make sure the correct envelope size is specified & that the
correct Printer is selected? |:>)

 

[Chris]

Yes I did, Beth. Thanks. I can confirm that there are no hidden characters
causing the problem. I¹m pretty sure it the HP driver. I¹ll check in with
HP and see if there is some kind of troubleshooting FAQ on this.

Chris