Printing HTML Emails

[Hubert Rétif]

Hi,

A customer (office2003, XP Pro SP2) complains about the following:
- these last months, she could print any Emails problem free
- since a few days, some of HTML Emails are not printed properly (shifted
left. Left part is missing on the print).

Strange is that another user (same PC), on the same printer (HP Color
LaserJet 4600) does not have this problem.

I can remember that also a few days ago, the latest XP update was installed.
Could it be related?

Thanks,
Hubert

 

[Hubert Rétif]

Strange is that another user (same PC), on the same printer (HP Color

LaserJet 4600) does not have this problem.

to be more accurate, it is another PC with same hardware and software...