printing issue with ms word 2000

[inenewbl]

Hi all. There are a few documents that i print with ms word 2000 that has
some problems. Some of the characters in a word is printed on top of each
other causing the word itself to be illegible. The document looks fine when i
do a print preview. I reinstalled the printer, reinstall and repair ms word
but to no avail. The few documents that i had problem with works fine in my
other colleagues pc who are also using word 2000 on windows xp. Any idea
where i should check? Thks in advance.

 

[Graham Mayor]

According to contributor Bob Buckland: "It's a bug that somehow seems to
have Word misreading temporary files related to the printer currently in
use. You can usually 'unscramble' the display from File=>Print and switch
to the printer properties or to another printer then your normal one, or
close Word and delete all files found on Start=>Search and looking for
~$*.*;*.tmp as the name string then restarting Word." See also
http://www.gmayor.com/what_to_do_when_word_crashes.htm


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Graham Mayor - Word MVP


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[inenewbl]

Hi Graham,

Sorry for late reply as this thing happened to my colleague and he was away
after i posted this msg. I tried the steps from the url mentioned on your
post but the problem persist. Any other steps i can try? Thks in advance.

 

[Graham Mayor]

If this is an HP printer, HP have crap drivers and it would be worth
updating to the latest attempt at getting it right -
http://www.hp.com/pond/ljbeta/

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Graham Mayor - Word MVP


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