Printing issue

M

Mike McCall

My client is having difficulty printing graphs in a PowerPoint presentation.
The graphs are transparent on a white rectangle. When she prints them the
transparent part prints black. She has had some trouble printing other
graphics with transparencies, same issue, black print where the transparent
area is supposed to be. Everything prints fine on my machine and printer,
so I can't correct the problem on my end.

Her machine is a Pentium 3, 128MB ram, windowsME, and printing to an HP990
inkjet. Any suggestions?
PowerPoint 2000

Also, is there a program that places a password protect in PowerPoint so my
designs and graphics aren't used by other parties?

Thanking you in advance!
 
L

lost

hp *cough * *cough*
update the driver or try printing to a different printer to show its a
problem with that printer
or print to an adobe pdf file first then print the pdf file from acrobat
reader
to print to a pdf use one of many free pdf printers such as
http://www.pdf995.com
http://www.win2pdf.com

lost
 
E

Echo S

I assume she's printing to a B/W printer?

It may be that she thinks she has a transparent plot area fill on the graph,
but in reality, she's got a fill, she just can't tell because it's the same
color as the slide background.

So first check that.

If that's the issue, have her go to View/Black and White (or View/Greyscale,
depending on her version of PPT), right-click the chart on the slide, and go
to B/W settings. Choose Inverse Greyscale. Depending on her slides, this may
keep her from having to go in and actually change all the plot areas to
"none."
 
M

Mike McCall

Thank you for the information. It has to be the printer or the driver. I
wonder if anyone else has had this problem.
 
M

Mike McCall

No she is printing to an HP Deskjet990. I use a 970 without a problem also
it prints on my laser printers without a problem. I am stumped. Thanks for
the input.

Echo S said:
I assume she's printing to a B/W printer?

It may be that she thinks she has a transparent plot area fill on the graph,
but in reality, she's got a fill, she just can't tell because it's the same
color as the slide background.

So first check that.

If that's the issue, have her go to View/Black and White (or View/Greyscale,
depending on her version of PPT), right-click the chart on the slide, and go
to B/W settings. Choose Inverse Greyscale. Depending on her slides, this may
keep her from having to go in and actually change all the plot areas to
"none."

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Mike McCall said:
My client is having difficulty printing graphs in a PowerPoint presentation.
The graphs are transparent on a white rectangle. When she prints them the
transparent part prints black. She has had some trouble printing other
graphics with transparencies, same issue, black print where the transparent
area is supposed to be. Everything prints fine on my machine and printer,
so I can't correct the problem on my end.

Her machine is a Pentium 3, 128MB ram, windowsME, and printing to an HP990
inkjet. Any suggestions?
PowerPoint 2000

Also, is there a program that places a password protect in PowerPoint so my
designs and graphics aren't used by other parties?

Thanking you in advance!
 
S

Sonia

The latest driver for that printer (990C/Cse/Cxi) for Win ME is version 4.3
released 1/02. It would be worth checking to see if her driver is older than
that.
--

Sonia Coleman
Microsoft PowerPoint MVP Team
Autorun Software, Templates and Tutorials

Mike McCall said:
No she is printing to an HP Deskjet990. I use a 970 without a problem also
it prints on my laser printers without a problem. I am stumped. Thanks for
the input.

Echo S said:
I assume she's printing to a B/W printer?

It may be that she thinks she has a transparent plot area fill on the graph,
but in reality, she's got a fill, she just can't tell because it's the same
color as the slide background.

So first check that.

If that's the issue, have her go to View/Black and White (or View/Greyscale,
depending on her version of PPT), right-click the chart on the slide, and go
to B/W settings. Choose Inverse Greyscale. Depending on her slides, this may
keep her from having to go in and actually change all the plot areas to
"none."

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Mike McCall said:
My client is having difficulty printing graphs in a PowerPoint presentation.
The graphs are transparent on a white rectangle. When she prints them the
transparent part prints black. She has had some trouble printing other
graphics with transparencies, same issue, black print where the transparent
area is supposed to be. Everything prints fine on my machine and printer,
so I can't correct the problem on my end.

Her machine is a Pentium 3, 128MB ram, windowsME, and printing to an HP990
inkjet. Any suggestions?
PowerPoint 2000

Also, is there a program that places a password protect in PowerPoint so my
designs and graphics aren't used by other parties?

Thanking you in advance!
 

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