M
M. B.
I am completely stumped. Ever since I bought a Brother 1670N laser
printer (using the latest Win XP WHQL drivers), I have had a mystery problem
when printing from within Word (XP or the new Office 2003 version). Here
is what (randomly) happens:
Sometimes when I load-up a document (or select to do a new one), all of the
page paremeters get "squeezed". Meaning that the font, even though it
remains Times New Roman 12-point, it prints out like it is 8 point. If I
change my printer driver to a "generic" LaserJet 6L, everything prints out
fine.
I actually see the on my display screen that somehow the "margins" change
when I swtich to another printer driver. Now, all of this happens
randomly and I cannot re-create this issue at anytime.
I have spoken to Brother and since this is only happening within Word, and
no other program has this same issue, they tell me to contact Microsoft.
I thought it was a Office XP issue, but since I am now using the Office 2003
Word, and same thing is happening, I am at total loss. I want to use the
Brother driver since there are many features that are not implement in the
"generic" drivers.
Anyone have suggestions or ideas?
printer (using the latest Win XP WHQL drivers), I have had a mystery problem
when printing from within Word (XP or the new Office 2003 version). Here
is what (randomly) happens:
Sometimes when I load-up a document (or select to do a new one), all of the
page paremeters get "squeezed". Meaning that the font, even though it
remains Times New Roman 12-point, it prints out like it is 8 point. If I
change my printer driver to a "generic" LaserJet 6L, everything prints out
fine.
I actually see the on my display screen that somehow the "margins" change
when I swtich to another printer driver. Now, all of this happens
randomly and I cannot re-create this issue at anytime.
I have spoken to Brother and since this is only happening within Word, and
no other program has this same issue, they tell me to contact Microsoft.
I thought it was a Office XP issue, but since I am now using the Office 2003
Word, and same thing is happening, I am at total loss. I want to use the
Brother driver since there are many features that are not implement in the
"generic" drivers.
Anyone have suggestions or ideas?