printing labels

[Bev]

Hi all, kind of new at this, and lost, thus why I am here.
(using osx 10.2.8, word x for mac)
on a monthly basis I print labels for a non-profit, approx 400
newsletter labels. I had to purchase a new printer (hp-photosmart
7150) and since then cant seem to get them to line up right. The last
3 labels across the bottom is missing the city,state,zip.
Prior to new printer, I just clicked on the Avery 5260 and a way I
went!

I have tried:
"create new label" lets me input margins/pitch ect but wont accept
the "ok" button. the button is blue and kind of pulses like it is
waiting to be pushed, but when I do it just sits there. (if I could
this work for me, it would be a "case closed" hehe)
I have gone to the printer default to make sure my printer is listed
and not the "any printer"
I have tried all the various Avery mailing labels numbers/not working
I have checked the page set up, printer set up and everything seems to
be in order, but there is something off.
Any ideas?
Bev

 

[John McGhie [MVP - Word]]

Hi Bev:

You're lucky! I can't get my HP printer to connect to this Mac at all, and
I work for HP.

Let me check with our printer group and I will get back to you on this one.

I think you may have to remove and replace your printer driver because it is
specifying the wrong page paper size, but let me ask the experts...

Cheers


This responds to article <[email protected]>,

Hi all, kind of new at this, and lost, thus why I am here.
(using osx 10.2.8, word x for mac)
on a monthly basis I print labels for a non-profit, approx 400
newsletter labels. I had to purchase a new printer (hp-photosmart
7150) and since then cant seem to get them to line up right. The last
3 labels across the bottom is missing the city,state,zip.
Prior to new printer, I just clicked on the Avery 5260 and a way I
went!

I have tried:
"create new label" lets me input margins/pitch ect but wont accept
the "ok" button. the button is blue and kind of pulses like it is
waiting to be pushed, but when I do it just sits there. (if I could
this work for me, it would be a "case closed" hehe)
I have gone to the printer default to make sure my printer is listed
and not the "any printer"
I have tried all the various Avery mailing labels numbers/not working
I have checked the page set up, printer set up and everything seems to
be in order, but there is something off.
Any ideas?
Bev

--

Please respond only to the newsgroup to preserve the thread.

John McGhie, Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:[email protected]

 

[John McGhie [MVP - Word]]

Hi Bev:

As I imagined, I didn't get a sensible answer. Remove your printer
entirely, and re-install it using the latest driver from the HP website.

I *hope* that will help, but I do not have much confidence...

Cheers

Hi Bev:

You're lucky! I can't get my HP printer to connect to this Mac at all, and
I work for HP.

Let me check with our printer group and I will get back to you on this one.

I think you may have to remove and replace your printer driver because it is
specifying the wrong page paper size, but let me ask the experts...

Cheers


This responds to article <[email protected]>,

--

Please respond only to the newsgroup to preserve the thread.

John McGhie, Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:[email protected]