Printing network printers

B

br

I have a wireless network and I can print from 2nd computer to printer,
except with word or adobe, they crash. I have unistalled, checked the
connection from printer properties and they work. It is just in word and
adobe. Please help
 
T

Terry Farrell

Almost certainly the driver is either corrupt or incompatible with Word.
Word needs to know the various parameters of the printer in order to layout
the document as a close approximation of the final print and to do this
needs to constantly interrogate the printer driver. If the driver is
corrupt, poorly written or Word is unable to see the driver constantly, it
will hang.

I suggest that you check that you have the latest driver from the
manufacturer's support site, then delete and reinstall the printer. If that
fails to work, then raise the issue at he printer support site.
 

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