Printing Problem In Excel Due to Macro?

[katiehenley]

I have recently created a simple Macro in MS Word to print 2 copies of
a document from 2 different printers. this Macro works fine and has
not had any affect on any other Word operations.

However, since this Macro was created printing from Excel has been
temperamental. it sometimes prints but more often than not does not
print at all. There is not even an error message displayed.


I cannot for the life of me think why this might be?! Any suggestions
would be most welcome!

 

[Dave Peterson]

I can't imagine that a macro in MSWord would affect anything in excel--but who
knows for sure???

Are you printing to a network printer? If you are, maybe the printing from
excel is working fine, but the network queue is fouled up???

And you're sure that the print job is going to the correct printer (in excel)?

Maybe (a completely wild guess) you could just reinstall the printer driver?

 

[katiehenley]

I can't imagine that a macro in MSWord would affect anything in excel--but who
knows for sure???

Are you printing to a network printer? If you are, maybe the printing from
excel is working fine, but the network queue is fouled up???

And you're sure that the print job is going to the correct printer (in excel)?

Maybe (a completely wild guess) you could just reinstall the printer driver?

Hi thanks for the reply.
i can't think why a macro in word would affect anything else either
but it is only since this Macro was created that the problem has
occurred.
Yes we are printing to a network printer and it is only certain
computers on this network that seem to have a problem in Excel.
we have checked all the printer settings etc but nothing has changed
since before the macro was created.

still stumped!

 

[Dave Peterson]

Did you try reinstalling the printer driver?

After you do that (and test), I'd talk to your IT folks. Maybe they can check
to see if the queue is getting the data???

 

[katiehenley]

Did you try reinstalling the printer driver?

After you do that (and test), I'd talk to your IT folks. Maybe they can check
to see if the queue is getting the data???









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Dave Peterson- Hide quoted text -

- Show quoted text -

yes, we did re install the printer drivers. I guess it is a phone call
to IT then! ALthough as it doesn't affect printing in any other
program i'm not sure they will be able to help?
Thanks for trying to help though.