printing problem

[francoise_ruas]

I am using office vx for mac and have the version student.
I have updated my software and now I cannot print at all. my printer is
a deskjet 5550.
May be somebody had the same problem and manage to fix it.

Please let me know

Thank you

Francoise

 

[Beth Rosengard]

Hi Francoise,

It sounds as if your old printer driver is incompatible with your updated
software. Go to the printer manufacturer's website and download/install the
most current printer driver for your printer.

Hope this helps.

--
Beth Rosengard
Mac MVP

Mac Word FAQ: <http://www.mvps.org/word/FAQs/WordMac/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html>