Printing problems - insufficient memory

A

Ann Norcross

Hello. Here's the problem: I routinely get an "Insufficient Memory" message
and failure to print when attempting to print PowerPoint files, even small
ones (350K, for example).

Here's my configuration:

Operating system: Mac OS X 10.3.6
Application: PowerPoint 2004 for Mac, Version 11.1
Printer: HP2300 with 40M of memory

The problem files print without error from a PC.

Any help greatly appreciated.

Ann
--
Ann Norcross
Assistant to Dr. Lindsey
NCSU Department of Chemistry
Campus Box 8204
(919) 513-2966 voicemail
(919) 513-2830 fax
mailto:[email protected]
 
J

Jim Gordon MVP

Hi Ann,

What is the free space of the disk or volume that the presentation
resides? You'll need more than 1 meg of free space on the volume to
print the file (there are lots of temp files involved). If your
presentation is on a floppy or small flash drive then the disk will fill
up and you'll get an insufficient memory message.

-Jim
 
A

Ann Norcross

It's sitting on my desktop, and I have 60 Gig free space on the computer. Is
there some other location I should check for free space?
 
J

Jim Gordon MVP

Nope, that's plenty of free space.

It's only this one presentation, right? Maybe there's something corrupt
in the file - a picture perhaps?

Can you print a certain range? Try printing the first half then the
second half and see if either half prints by itself.

You could also try deleting half the slides, saving the remainder with a
new file name and then try printing. The idea here is to isolate the
problem within the file. It could be a single slide or item on a single
slide causing the problem.

-Jim
 
A

Ann Norcross

No, it is not just one presentation. It happens fairly regularly. Both my
Mac and my boss's Mac can't seem to print most of the PowerPoint files we
receive. I've tried printing one page, but even that will not work.

There seems to be some basic problem with Mac OS X and Powerpoint files.
These files all print jut fine--and very fast--on a PC.

Do you have any other thoughts on what I could do to find the problem?
 
B

Benjamin Amsaleg

No, it is not just one presentation. It happens fairly regularly. Both my
Mac and my boss's Mac can't seem to print most of the PowerPoint files we
receive. I've tried printing one page, but even that will not work.

There seems to be some basic problem with Mac OS X and Powerpoint files.
These files all print jut fine--and very fast--on a PC.

Do you have any other thoughts on what I could do to find the problem?
Click to expand...
Did you try playing with the advance printer settings. I found that some
printers did not like at all the Colorsync/color conversion in printer
setting.

Also, if you select to print detailed error report, did you find more clues?

BAM
 
A

Ann Norcross

Did you try playing with the advance printer settings. I found that some
printers did not like at all the Colorsync/color conversion in printer
setting.

Also, if you select to print detailed error report, did you find more clues?

BAM
Click to expand...

ColorSync setting didn't do anyting. Here is the detailed printer error
report:

ERROR: limitcheck
OFFENDING COMMAND: image

STACK:

Does that help (I don't know what it means :-( ).

Thanks.

Ann
 
S

Steve Rindsberg

ERROR: limitcheck
OFFENDING COMMAND: image

STACK:

Does that help (I don't know what it means :-( ).
Click to expand...

limitcheck errors usually mean that some limit internal to PostScript has been
exceeded.

That and the price of a cup of Starbuck's will get you a cup of Starbuck's but
it doesn't help much to fix the printing problem. ;-)

We used to get these from some apps when a gradient filled shape (circles
usually) had been reduced to some tiny size. One piece of clipart from
Freelance was guaranteed to whack the printer every time, in fact. The grad
fill had maybe 128 or 256 steps but was so tiny that it was asking the printer
to shove all those color changes into an area just a few pixels wide. Printer
throws (hands) up, and over it'd go.

www.prepressure.com has a useful database of PS error messages. These two apply
here:

http://www.prepressure.com/ps/dbase/limitcheck.htm

and

http://www.prepressure.com/ps/dbase/image.htm

================================================
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================
 
A

Ann Norcross

On 12/16/04 11:38 PM, in article (e-mail address removed), "Steve

Thanks; I'll look at these links. Of course, the basic problem remains. Why
can PCs handle this with no difficulty at all, but Macs choke?
 
S

Steve Rindsberg

On 12/16/04 11:38 PM, in article (e-mail address removed), "Steve

Thanks; I'll look at these links. Of course, the basic problem remains. Why
can PCs handle this with no difficulty at all, but Macs choke?
Click to expand...

Revenge, I guess. Macs can handle other stuff while PCs choke. ;-)



================================================
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================
 
Top