S
Stephen A. Green
I have just installed a new printer: hp deskjet 5550. I am able to print
e-mail, jpegs, web-pages, powerpoint BUT NOT a word document. Every time I
do I get a prompt: " cannot proint due to a problem with the current
printer." It seems the computer and printer are communicating, but not with
a Word document.
I have Word 6.0.1 for power Mac installed, along with an OS 9.0.4. I have
contacted hewlett packard. They walked me through re-installation and when
that didn;t work, suggested there may be an extensions conflict. I have
tried to attend to the latter, with no success. Any sugestions? This is
really annoying and hp has not been very helpful (at last referring me to
"the software manufacturer").
Steve
e-mail: (e-mail address removed)
e-mail, jpegs, web-pages, powerpoint BUT NOT a word document. Every time I
do I get a prompt: " cannot proint due to a problem with the current
printer." It seems the computer and printer are communicating, but not with
a Word document.
I have Word 6.0.1 for power Mac installed, along with an OS 9.0.4. I have
contacted hewlett packard. They walked me through re-installation and when
that didn;t work, suggested there may be an extensions conflict. I have
tried to attend to the latter, with no success. Any sugestions? This is
really annoying and hp has not been very helpful (at last referring me to
"the software manufacturer").
Steve
e-mail: (e-mail address removed)