Printing Problems

[John Bobin]

Hi
I have ongoing printing problems:
1) Since installing Vista SP1 I can't print Office docs unless I turn off
UAC. (MS research group is looking into that but does anyone out there have
any clues/advice or other details which might help them to understand what is
going wrong?)
2) If I ask Office apps (ecept for Word) to print more than one copy, they
print the square of the requested number. For example if I ask for two I get
four, three I get nine, four I get sixteen. Lexmark say this is down to MS -
but if I ask Word to print more than one copy it happily does what it is
told. Not so with Excel or Ppt though... I posted this elsewhere in Windows
Vista pages, but cannot access that page at present due to a known MS web
page glitch. So if you see this again and think it is a duplicate - it is but
I am still struggling.
John

 

[DL]

If your printer was fine prior to sp1 it seems a printer driver problem.
If you boot your PC into safe mode, do the problems continue?

 

[John Bobin]

Hi
I booted up my laptop in Safe Mode (and also in Safe Mode with Networking)
but in those modes it lost my printer. (Said there was no printer set up.) I
then booted up normally and my printer was there again. I did download the
very latest Lexmark X4550 driver and installed it. It didn't make any
difference though.
John

 

[DL]

Assuming your printer is connected direct to the laptop, it should print
fine from safe mode

 

[John Bobin]

Hi
It is a wireless connection to a Lexmark X4550 and it works fine if UAC is
switched off. However I have now heard from the MS research group that there
is a known problem which other people have too. They are looking into the
failure to print when UAC is turned on. I haven't heard anything about the
incorrect number of prints though. Thanks for trying to help. I apprecaite
it.
John

 

[DL]

cest la vie

Hi
It is a wireless connection to a Lexmark X4550 and it works fine if UAC is
switched off. However I have now heard from the MS research group that
there
is a known problem which other people have too. They are looking into the
failure to print when UAC is turned on. I haven't heard anything about the
incorrect number of prints though. Thanks for trying to help. I apprecaite
it.
John