M
Mark C
We are currently having an issue with users running WinXP w/SP2 & Access XP
w/SP3. We have an in house app that basically catalogs our incoming faxes and
links them to a database to ensure they are actioned. The user will print off
the first batch of images successfully, then once they are done, later that
day will print off another batch of images, Access reports that it has sent
it to the printer, but they do not print. yet the user can print ok from any
other app (Outlook, Excel, IE are all ok). The workaround at the moment if
for the user to exit Access and restart the app, not the best workaround but
for whatever reason that seems to rectify it. To further complicate the
issue, a user with Win2k w/sp4 and Access XP has no issues at all and can
print from the same Access DB all day.
Any help appreciated
w/SP3. We have an in house app that basically catalogs our incoming faxes and
links them to a database to ensure they are actioned. The user will print off
the first batch of images successfully, then once they are done, later that
day will print off another batch of images, Access reports that it has sent
it to the printer, but they do not print. yet the user can print ok from any
other app (Outlook, Excel, IE are all ok). The workaround at the moment if
for the user to exit Access and restart the app, not the best workaround but
for whatever reason that seems to rectify it. To further complicate the
issue, a user with Win2k w/sp4 and Access XP has no issues at all and can
print from the same Access DB all day.
Any help appreciated