Printing Word X on Kinko's Word 2001

[Anne & Tim]

I am having trouble getting a document with text and photos created on Mac
OS X 10.2 to be compatible for printing at Kinkos. They have Word 2001 for
Mac and my document doesn't come out with the same formatting on their
machine. I have tried to save it as a pdf file in Acrobat Adobe Reader
Version 5.0 as they suggested but when I opened it on their version 4.0, the
document was completely blank. I tried saving it as a rtf file and haven't
taken it in yet but based on my phone chat just now with a Kinko's employee,
who has never heard of a rtf file, I'm not holding out much hope.

Does anyone have any suggestions? I bought this machine and new software so
that I could be compatible with the world (because my last computer's
operating system and software was too old and not supported) and now I have
an OS system and software that is too advanced! And it's still not
compatible!

Help Please!

Annelise

 

[Barry Wainwright]

I suspect that the problem is that you are using fonts
not available on their system. Try to take in a word
document using just the standard system fonts installed
with OS 9 - use plain Geneva, or helvetica etc. that
should retain the formatting OK.

If you are using a pdf output from OS X Preview, this
could suffer from a similar fate, since these pdfs do not
embed fonts in the pdf, so you need to use the same fonts
as the printer's computer has available.

Regards,
Barry
Microsoft MVP

 

[Andy]

And try their PCs, too!: these may have more fonts and should have no
problems with a file generated on a Mac (use a PC-format floppy, zip
or CD). They also tend to be better set up generally in commercial
settings.