Pro Plus Outlook 2007 - Images are blown up / magnified

[Katrina Glover]

I recently uninstalled my Office 2003 to Office Pro Plus 2007 and everything
was working great until I noticed something strange happening in Outlook.

Email messages that I receive that have pictures in them are displaying the
images at at least 3x their size. Nothing else is affected. Text remains the
same. I have checked my email messages outside of Outlook to see if this was
something coming from MSN itself but everything displays perfectly outside of
Outlook.

Any ideas?

I run Windows XP Home SP2 and (again) have the Office Pro Plus 2007 Suite.

Thanks,
Katrina Glover
Here is an example of what I am seeing: <a
href="http://flcfyouth.org/Outlook.gif" target="_blank">Distorted image</a>.

 

[Jocelyn Fiorello]

If you are using the same mail profile in 2007 that you used with 2003,
something may be corrupt. Try creating a new mail profile and see if the
same thing happens. Instructions for creating a new mail profile can be found
at http://www.howto-outlook.com/faq/newprofile.htm.

 

[Katrina Glover]

Thank you for your response Jocelyn. I tried this but unfortunately, it did
not work.

After an exhausting 2 hrs on the phone with Microsoft, they came to the
conclusion that it is just the way outlook views embedded images, which to be
quite frank - stinks!

I'm going to keep trying to find a work around. If you can think of anything
else, I'm all ears!

Thanks,
Katrina

 

[Jocelyn Fiorello]

Hmm. Well, that is weird, since I can't reproduce the problem. Do you have
any add-ins installed?

 

[Katrina Glover]

Yes, I have the Save as PDF add in installed. I also had the Attachment alarm
and iTunes plugin (which I believe came with the application) but I
uninstalled the Attachment alarm and the iTunes plugin.

When I was speaking to Microsoft, they had me forward a message and when the
tech opened it, he saw the same thing as I did and came to the conclusion
that it's just the way outlook sees embedded graphics.

I'm still not convinced that that is the case but I haven't been able to
figure out what's going on and quite frankly, its bugging the heck out of me!

 

[Jocelyn Fiorello]

Sorry I couldn't help. You might want to keep an eye on these groups to see
if anyone else has the same issue and finds a solution.