Probelm printing in Word 97- Only

[AM3]

When I hit the print button for a Word document, the document will not print.
If I check for it under my Printers, it shows as "Spooling" but never prints.
Shortly after that, Word closes altogether and the document disappears from
the print qeue. If not previously saved, the document is lost as well. Excel
and all other Office programs print normally as well as pages from the
Internet. Please help if you have any ideas! Thanks

 

[Terry Farrell]

Are you sure this is Word 97?

 

[Stuart Smith]

When I hit the print button for a Word document, the document will not print.
If I check for it under my Printers, it shows as "Spooling" but never prints.
Shortly after that, Word closes altogether and the document disappears from the print queue. If not previously saved, the document is lost as well. Excel
and all other Office programs print normally. This is only on one printer (HP Officejet Pro 8600) laser and PDF printer work fine. On another machine these documents print OK.

And yes word 97 (I have a client who requires files in word 97 format.

Please help if you have any ideas! Thanks



AM3 wrote:

Probelm printing in Word 97- Only
24-Feb-10

When I hit the print button for a Word document, the document will not print
If I check for it under my Printers, it shows as "Spooling" but never prints
Shortly after that, Word closes altogether and the document disappears fro
the print qeue. If not previously saved, the document is lost as well. Exce
and all other Office programs print normally as well as pages from th
Internet. Please help if you have any ideas! Thanks

Previous Posts In This Thread:

Probelm printing in Word 97- Only
When I hit the print button for a Word document, the document will not print
If I check for it under my Printers, it shows as "Spooling" but never prints
Shortly after that, Word closes altogether and the document disappears fro
the print qeue. If not previously saved, the document is lost as well. Exce
and all other Office programs print normally as well as pages from th
Internet. Please help if you have any ideas! Thanks

Are you sure this is Word 97?--Terry Farrell - MSWord MVP
Are you sure this is Word 97

-
Terry Farrell - MSWord MVP


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[Terry Farrell]

Make sure that you have the latest printer driver available, then delete and
reinstall the printer. Clean out all the abandoned temp files in the temp
folder that Word has dumped each time it has crashed. (See
http://www.gmayor.com/what_to_do_when_word_crashes.htm for help with this.).
Then test printing again.

Note that you do not need Word 97 to save in Word 97 format. Any later
version of Word is able to save in that format.

Terry

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