Problem accessing certain pages from extranet address

[Steve]

I have a Project Server 2003 installation that was working fine from both the
intranet and extranet until recently when accessing from the extranet address
started exhibiting some strange behavior. You can log into the Project Web
Access site using the extranet URL with no problems and you get the Home page
just fine, but if you click on the Tasks or Projects options in the top Menu
bar, it momentarily shows the appropriate page as if it is starting to load
but then within a second or so redirects you back to the home page. Logging
into Project Web Access using the Intranet URL does not cause this behavior.

Any thoughts would be very greatly appreciated!

Thanks,

Steve

 

[Steve]

A quick update... I have also found that if I access the intranet URL using
an offsite computer via a VPN connection, I get the same problem when trying
to open the Projects or Tasks pages. It seems like some sort of permissions
issue but I am at a complete loss. Any help will be GREATLY appreciated.

Steve

 

[Scott m Wagner - EPM Consulting Services]

Has there been a change made in IIS? Has there been a change to Active
Directory usage in your company?
A couple of things to look at:

1) The following contains the appropriate authentication types IN IIS for
each login page.

Main directory - Integrated Windows
Lgnbsc.asp - Basic
Lgninst.asp - Integrated Windows
Lgnintau.asp - Integrated Windows
Lgnintpj.asp - Integrated Windows
Lgnps.asp - Integrated Windows and Anonymous
Lgnpsau.asp - Integrated Windows and Anonymous
Lgnpspj.asp - Integrated Windows and Anonymous

To configure the authentication type settings on the Project Server Web site
and on the Project Server files, follow these steps:

1. On the Project Server computer, click Start, point to All Programs, point
to Administrative Tools, and then click Internet Information Services (IIS)
Manager.
2. Expand Server_Name, expand Web Sites, and then expand Default Web Site.
3. Right-click ProjectServer, and then click Properties.
4. Click the Directory Security tab.
5. Click Edit, and then click to select the Integrated Windows
authentication check box. Make sure that no other check boxes are selected on
the Directory Security tab.
6. Click OK two times.
7. In the left pane, click ProjectServer.
8. In the right pane, right-click LGNBSC.ASP, and then click Properties.
9. Click the File Security tab.
10. Click Edit, and then click to select the Basic authentication (password
is sent in clear text) check box. Make sure that no other check boxes are
selected on the File Security tab.
11. Click OK two times.
12. Repeat steps 8, 9, and 10 for all the files that are included in the
table.


2) In your IE, Tools, Internet Options, Security Tab, is the extranet
address in the Trusted Sites?
3) Also in Trusted Sites, Custom Level, is the User Authentication set to
Automatic Logon with Username and Password?

 

[Steve]

Scott,

Thank you for taking the time to respond. The IE settings are as you
suggest below. I will take a little time to research your server-side
suggestions and report back.

Thanks again, much appreciated!

Steve