Problem accessing Word

[rah5301]

Have a 2 yr. old Gateway POS. it came pre-loaded (Windows Office Suite
included), with no disks. Lately, after clicking on the Word icon, a small
screen says preparing to install and an install progress bar begins, then
stops about halfway. Notice says "SKUO11.CAB could not be found". If I
cancel the install, I get another message saying, Please run Set Up and
select "repair" (can't find Set Up, Where to look?) If I hit cancel again,
the program begins and works fine. The problem seems to be getting to the
program. Any Ideas?

 

[Jay Freedman]

See http://support.microsoft.com/kb/896866.

--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.