Problem adding appointments to calendar

[LL]

Just installed Office 2003 on new Lenovo T60 Thinkpad and installed all
updates including service pack 3. Now when trying to add an appointment to
the Calendar, it won't open and I get error: "The form used to view this
message cannot be displayed. Contact your administrator."
Also, when opening an existing appointment I get error: "The custon form
could not be opened. Outlook will use an outlook form instead. The form
required to view this message cannot be displayed. Contact your
adminstrator."
Don't know how to resolve this and am not sure if it is caused by the new
service pack upgrade, or if it has something to do with the Lenovo security
software.
Thanks.

 

[BOB]

Im having a sim prob w OL 2003 PC -desk Top If I Have Any Luck I will
Advise you Please do the same.

 

[LL]

Will do. Thanks for the response.

Im having a sim prob w OL 2003 PC -desk Top If I Have Any Luck I will
Advise you Please do the same.

 

[Milly Staples [MVP - Outlook]]

try clearing the forms cache. Tools->options->other->advanced. Under Custom Forms.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, LL asked:

| Just installed Office 2003 on new Lenovo T60 Thinkpad and installed
| all updates including service pack 3. Now when trying to add an
| appointment to the Calendar, it won't open and I get error: "The form
| used to view this message cannot be displayed. Contact your
| administrator."
| Also, when opening an existing appointment I get error: "The custon
| form could not be opened. Outlook will use an outlook form instead.
| The form required to view this message cannot be displayed. Contact
| your adminstrator."
| Don't know how to resolve this and am not sure if it is caused by the
| new service pack upgrade, or if it has something to do with the
| Lenovo security software.
| Thanks.

 

[LL]

Thanks so very much Milly, it worked like a charm...you're a gem.

 

[Milly Staples [MVP - Outlook]]

Glad it worked for you. You're welcome.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, LL asked:

| Thanks so very much Milly, it worked like a charm...you're a gem.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| try clearing the forms cache. Tools->options->other->advanced.
|| Under Custom Forms.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, LL asked:
||
||| Just installed Office 2003 on new Lenovo T60 Thinkpad and installed
||| all updates including service pack 3. Now when trying to add an
||| appointment to the Calendar, it won't open and I get error: "The
||| form used to view this message cannot be displayed. Contact your
||| administrator."
||| Also, when opening an existing appointment I get error: "The custon
||| form could not be opened. Outlook will use an outlook form instead.
||| The form required to view this message cannot be displayed. Contact
||| your adminstrator."
||| Don't know how to resolve this and am not sure if it is caused by
||| the new service pack upgrade, or if it has something to do with the
||| Lenovo security software.
||| Thanks.