Problem:cannot open Outlook

A

adutchie

Am running Windows XP with MS Office 2003. My MS Outlook email was working
fine until the computer was accidentally turned off incorrectly. Now I
receive the following message when trying to open my email:
Cannot start Microsoft Office Outlook. Unable to open the Outlook window.
Could not open folders. No stores were found to be open.

I have uninstalled and reinstalled Outlook from my disk, however no success.
Get the same error message. My Hotmail as well as Google's gmail work
correctly. Any suggestions?
Thanks
 
D

Diane Poremsky [MVP]

Oops. Bad me. You need to use the /resetnavpane switch, not /cleanviews.
At start menu, run (or Windows key + R) type outlook.exe /resetnavpane
http://www.outlook-tips.net/beginner/switches.htm


Diane Poremsky said:
you need to reset the view.
http://www.outlook-tips.net/beginner/resetview.htm

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

adutchie said:
Am running Windows XP with MS Office 2003. My MS Outlook email was
working
fine until the computer was accidentally turned off incorrectly. Now I
receive the following message when trying to open my email:
Cannot start Microsoft Office Outlook. Unable to open the Outlook window.
Could not open folders. No stores were found to be open.

I have uninstalled and reinstalled Outlook from my disk, however no
success.
Get the same error message. My Hotmail as well as Google's gmail work
correctly. Any suggestions?
Thanks
 

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