J
John Kamps
Sorry to be a bother. I have been trying, off and on, for several weeks to
get my account working. I have downloaded and installed Outlook 2007 from
your website. I installed a POP 3 account to test Outlook, and it is working.
When I follow the instructions on your website using "Auto Account Setup", I
get stuck when I "click next to contact my e-mail server and configure my
internet service provider or Microsoft Exchange server account settings."
The utility does an "Online search for server settings". This search
results in an error: "An encrypted connection to your mail serer is not
available. Click Next to attempt using an unencrypted connection." Which I
do, resulting in the following: "Problem connecting to Server". I am
offered the choice of "retry" or checking the box "Manually configure server
settings".
I have tried numerous combinations of possible "Exchange Server" (mostly
EXVBE014-15.exch014.msoutlookonline.net)and "User Name". All of which result
in: "The action cannot be completed. The connection to Microsoft Exchage is
unavailable. Outlook must be online or connected to complete this action."
Can you provide any suggestions?
Kind regards,
John
get my account working. I have downloaded and installed Outlook 2007 from
your website. I installed a POP 3 account to test Outlook, and it is working.
When I follow the instructions on your website using "Auto Account Setup", I
get stuck when I "click next to contact my e-mail server and configure my
internet service provider or Microsoft Exchange server account settings."
The utility does an "Online search for server settings". This search
results in an error: "An encrypted connection to your mail serer is not
available. Click Next to attempt using an unencrypted connection." Which I
do, resulting in the following: "Problem connecting to Server". I am
offered the choice of "retry" or checking the box "Manually configure server
settings".
I have tried numerous combinations of possible "Exchange Server" (mostly
EXVBE014-15.exch014.msoutlookonline.net)and "User Name". All of which result
in: "The action cannot be completed. The connection to Microsoft Exchage is
unavailable. Outlook must be online or connected to complete this action."
Can you provide any suggestions?
Kind regards,
John