Problem Converting Visio Professional 2002 to PDF

[Brad]

All,

I'd appreciate help with the following problem: When converting Visio
diagrams to PDFs, the resulting file contains unrecognizable characters in
the text. The flowchart boxes and arrows remain in tact.

Here's what I'm doing:
1. From Visio select "File/Print"
2. In the Print dialog, select "Adobe PDFWriter"
3. Type a file name in the "Save PDF File As" dialog
4. Click the "Save" button.

There is no error message, and a PDF is created. The text in the PDF is not
legible.

Here's the software, I'm using:
XP Pro, Version 2002, Service Pack 2
Office XP
Visio Professional 2002
Adobe Acrobat 4.0

BTW, I'm able to create a PDF from Word without any problems.

Thanks in advance!

 

[Mike Stockman]

I've run into this problem. It has to do with how Visio is sending the fonts
you're using to the PDF file. You can fix it like this:

1. When the Print dialog box appears and you've chosen Adobe PDF (or
whatever the Acrobat printer is called), click the Properties button next to
the printer's name.

2. In the Properties dialog box, click the Advanced button. In the list of
printer options that appears, select the one called Truetype Font, use the
drop-down list next to it to select Download as Softfonts, then click OK to
close the Advanced settings.

3. Click OK to close the Properties, then click OK or Print to print your
document to a file.

After that, the procedure you outlined should work.

Hope this helps,
Mike

 

[Brad]

Thanks for the speedy response, Mike.
Unfortunately, I couldn't follow all of the steps you outlined.
There is no "Advanced" button in step 2.
Instead, I see a dialog box entitled "Acrobat PDFWriter Properties" that
contains four tabs: Page Setup, Compression Options, Font Embedding, and
About.

I tried selecting a checkbox entitled "Embed All Fonts", to no avail.
Also tried deselecting a subset called "Type 1", while leaving "True Type"
selected.

Any suggestions?

Thanks,
Brad

 

[Frank Wuenschel]

Brad,

try printing to "Acrobat Distiller" rather than "PDFWriter".

Frank W.

 

[Mike Stockman]

Well, I'm using Acrobat 7.x, so when I print to the Adobe PDF printer, I have
to click the Layout tab to see the Advanced button. I'm not sure where it is
on other versions of Acrobat, but it should be there somewhere. Poke around
until you find it...

Good luck,

Mike