Problem editing Main Merge Doc

[Bob Switzer]

Hi,
I am using Word, 10.1.4 (030701), from Office X.
Mac G4, 500MHz, dual processor, 768 MB RAM, OS X 10.2.6, Ether netted to
Brother HL-1870N printer.

I have a main Merge Document originally created in Office 2001 using OS
9.(X?) that successfully merges data in Office 2001 as well as Office X.

The merged document will not print from OS X (Office X) as it has an old
Level I PostScript font in it.

It should be a simple matter to replace the offending font. I double click
the field concerned in the first label and change the offending font to an
appropriate acceptable font. Using 'Propagate Label Document' results only
in the field in label 1 reverting to the original offending font.

If I change the font in all 24 labels, save the document and quit, then
reopen the document the changed font has reverted to the offending font.

Producing the Main Merge Document from scratch in Office X leads to the same
problem with formatting the fonts, they always revert to the format
originally embedded during creation.

I have just tried creating a new Main Merge Document on a G3 running OS
9.2.2 using Office 2001. I am seeing the same problem as mentioned above
when I change a font.

The merged document created from the main Merge Document that contains the
offending font prints OK from Office 2001 running under Classic. This
problem is all that keeps me from using OSX all the time.

Am I editing the font in the correct way?

Can any one throw any light on the problem that I am experiencing?

Help will be greatly appreciated.

Bob

 

[Ric Barline]

I'm going to take a stab at this and hopefully you will get a better
answer from some of the expert helpers on this group soon.

Sounds to me like the problem is with the paragraph styles you have
defined in the main doc. If you select the first line of the main doc
(include the paragraph mark) of the main doc, then go to Format/Style
you will see which style is set for that paragraph. In the description
below it will show the full description including the style it is based on
and the font specified for the style. If the font, in either the parent style
or the current style, is your "offending font", then that's your problem.
If so, you can simply modify the style to use a usable font.

The reason the merged document isn't the place to do this editing is
that it just reproduces whatever styles it sees in the main ndocument,
so if youi run the merge again it will revert back to the problem.

Hope this helps.

 

[John McGhie [MVP]]

Hi Ric:

You are very close! In ADDITION to what you said, what he needs to do is:

1) Uninstall the bad font (temporarily will do)

2) Reboot (so the OS clears its font cache)

3) Open the document and go to Preferences>Compatibility and click Font
Substitution.

The bad font should be highlighted. Choose a replacement for it, then
choose Convert Permanently.

Hope this helps

I'm going to take a stab at this and hopefully you will get a better
answer from some of the expert helpers on this group soon.

Sounds to me like the problem is with the paragraph styles you have
defined in the main doc. If you select the first line of the main doc
(include the paragraph mark) of the main doc, then go to Format/Style
you will see which style is set for that paragraph. In the description
below it will show the full description including the style it is based on
and the font specified for the style. If the font, in either the parent style
or the current style, is your "offending font", then that's your problem.
If so, you can simply modify the style to use a usable font.

The reason the merged document isn't the place to do this editing is
that it just reproduces whatever styles it sees in the main ndocument,
so if youi run the merge again it will revert back to the problem.

Hope this helps.

--
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John McGhie, Microsoft MVP: Word for Macintosh and Word for Windows
Consultant Technical Writer <[email protected]>
+61 4 1209 1410; Sydney, Australia: GMT + 10 hrs

 

[Bob Switzer]

Hi Ric & John,

Many thanks for your help. Success! The problem font was used in only one
field and it was controlled by a style.

Bob