P
Peter Ilott
Wife (Gail) is a teacher-was trying to write letter to
students' parents and could not write the normal
salutation: "Dear Parents," after typing the comma and
hitting the return key for next line, Word stopped
operating and error message appeared:- Microsoft Word has
encountered a problem and needs to close. We are sorry for
the inconvenience. Note: if comma ommitted, letter can
write ok and comma can go in later with no troubles.
The same type of message appears when I try to "show
office assistant" in both Word & Exel.Also in Publisher
and i suspect in all applications. Also happens when
trying to run letter wizard.
I am running Office 2000 on Win XP and have only had it a
short time. We also have a laptop running Word 2000 from
Works suite on Win ME. The laptop operates normally and
also shows office assistant.
I have been regularly updating both office and Windows
from update links. I have also tried re-
installing/repairing Office to no avail.
Word compatability in properties is all unticked.
Office assistant on Offpro Disk-2 has been changed to run
from my computer.
Still no good. I have never encountered this with old
Win95 & Off97 set up I had previously.
Is there something I have missed? I'm no guru but I can
find my way around the computer. I have gone as far as I
know and request ideas from someone who may have seen this
occur.
Thank you kindly,
Peter Ilott
students' parents and could not write the normal
salutation: "Dear Parents," after typing the comma and
hitting the return key for next line, Word stopped
operating and error message appeared:- Microsoft Word has
encountered a problem and needs to close. We are sorry for
the inconvenience. Note: if comma ommitted, letter can
write ok and comma can go in later with no troubles.
The same type of message appears when I try to "show
office assistant" in both Word & Exel.Also in Publisher
and i suspect in all applications. Also happens when
trying to run letter wizard.
I am running Office 2000 on Win XP and have only had it a
short time. We also have a laptop running Word 2000 from
Works suite on Win ME. The laptop operates normally and
also shows office assistant.
I have been regularly updating both office and Windows
from update links. I have also tried re-
installing/repairing Office to no avail.
Word compatability in properties is all unticked.
Office assistant on Offpro Disk-2 has been changed to run
from my computer.
Still no good. I have never encountered this with old
Win95 & Off97 set up I had previously.
Is there something I have missed? I'm no guru but I can
find my way around the computer. I have gone as far as I
know and request ideas from someone who may have seen this
occur.
Thank you kindly,
Peter Ilott