A
Aubries
Thank you for reading my tale of woe!
I recently had some malware infections that I simply could not remove, using
a huge arsenal of AV scans & removers, so I got a new hard drive ("H"), and
attached old one ("C") as a slave. After configuring "H" with new XP Pro
OS/Avira AV/Comodo Firewall, I used my original Outlook 2007 CD to install it.
I got the basics done (importing .pst files), but there are a whole lot of
details that aren't moving to the new Outlook. I have gone through the
Microsoft support pages, which normally I find super helpful, but this time I
seem to be going in circles. I am anxious to get the data off C so we can
re-format it: I hate having the infected drive around.
If anyone can provide any insights into *any* of the following obstacles, I
would be most appreciative.
1. -Install went apparently well, but when I tried to install an Outlook
add-on (Calender Print Assistant from Microsoft download center) I got a
message that my copy of Outlook could not be validated: "Problem: The
validation process could not be completed because a copy of Microsoft Office®
on this computer has not been activated." Following the Microsoft
instructions led me in circles, warning that my copy might be counterfeit. I
purchased it new from Amazon over a year ago. All the Microsoft support pages
tell me that I must use the Activation Wizard during installation to enter
product key, which I did, and it was accepted. Even the phone number to
activate it over the phone is listed in the Wizard, which told me the
software was activated correctly, so the phone number was not given.
2. -My imported data are in "Contacts in Personal Settings," and "Calender
in Personal Settings" instead of "Contacts" and "Calender." I know I read
somewhere last night how to fix this (while I was trying to fix the missing
data problem) and I think Microsoft support said you cannot just drag and
drop to rearrange the folders. It seems the Emails are similarly
disorganized. Now I cannot find the support article again.
3. -Only about 20% of my contacts seem to have imported. I cannot tell what
these contacts might have in common with one another.
4. -My settings for categories seem to be missing, and the few categories
that are showing up say "Not in Master Category List" I rely heavily on the
color-coded categories to manage my (large) family's schedule, so I really
need to fix it, even if I have to go through manually.
5. -I have gone into all the options/customize settings and made changes
that were available, but there are some settings which would be very
time-consuming to enter manually, like email rules for sorting, junk mail,
and forwarding.
6. -I run Windows Mobile on my cell phone, and synchronize tasks, contacts,
and calenders to Outlook (not email). I don't want to even install the cell
phone software and synch it till Outlook is perfect, so that I don't loose
any data. The Windows Mobile data is stripped and incomplete, so I'd rather
not use it to restore the Outlook data.
7. -In an effort to get access to the missing data, I tried to run Outlook
program using Run... dialog in the start menu, choosing the Outlook program
on the C (slave) drive, but the data files it accessed and settings it used
were the ones on the H (new, OS) drive, including (excluding?) the missing
data.
My family really relies on Outlook to manage our bill due dates, school
assignments, specialist MD appointments, email, and contacts, in addition to
the emails for my hobby selling my handcrafts online.
Any help would be so appreciated!
I recently had some malware infections that I simply could not remove, using
a huge arsenal of AV scans & removers, so I got a new hard drive ("H"), and
attached old one ("C") as a slave. After configuring "H" with new XP Pro
OS/Avira AV/Comodo Firewall, I used my original Outlook 2007 CD to install it.
I got the basics done (importing .pst files), but there are a whole lot of
details that aren't moving to the new Outlook. I have gone through the
Microsoft support pages, which normally I find super helpful, but this time I
seem to be going in circles. I am anxious to get the data off C so we can
re-format it: I hate having the infected drive around.
If anyone can provide any insights into *any* of the following obstacles, I
would be most appreciative.
1. -Install went apparently well, but when I tried to install an Outlook
add-on (Calender Print Assistant from Microsoft download center) I got a
message that my copy of Outlook could not be validated: "Problem: The
validation process could not be completed because a copy of Microsoft Office®
on this computer has not been activated." Following the Microsoft
instructions led me in circles, warning that my copy might be counterfeit. I
purchased it new from Amazon over a year ago. All the Microsoft support pages
tell me that I must use the Activation Wizard during installation to enter
product key, which I did, and it was accepted. Even the phone number to
activate it over the phone is listed in the Wizard, which told me the
software was activated correctly, so the phone number was not given.
2. -My imported data are in "Contacts in Personal Settings," and "Calender
in Personal Settings" instead of "Contacts" and "Calender." I know I read
somewhere last night how to fix this (while I was trying to fix the missing
data problem) and I think Microsoft support said you cannot just drag and
drop to rearrange the folders. It seems the Emails are similarly
disorganized. Now I cannot find the support article again.
3. -Only about 20% of my contacts seem to have imported. I cannot tell what
these contacts might have in common with one another.
4. -My settings for categories seem to be missing, and the few categories
that are showing up say "Not in Master Category List" I rely heavily on the
color-coded categories to manage my (large) family's schedule, so I really
need to fix it, even if I have to go through manually.
5. -I have gone into all the options/customize settings and made changes
that were available, but there are some settings which would be very
time-consuming to enter manually, like email rules for sorting, junk mail,
and forwarding.
6. -I run Windows Mobile on my cell phone, and synchronize tasks, contacts,
and calenders to Outlook (not email). I don't want to even install the cell
phone software and synch it till Outlook is perfect, so that I don't loose
any data. The Windows Mobile data is stripped and incomplete, so I'd rather
not use it to restore the Outlook data.
7. -In an effort to get access to the missing data, I tried to run Outlook
program using Run... dialog in the start menu, choosing the Outlook program
on the C (slave) drive, but the data files it accessed and settings it used
were the ones on the H (new, OS) drive, including (excluding?) the missing
data.
My family really relies on Outlook to manage our bill due dates, school
assignments, specialist MD appointments, email, and contacts, in addition to
the emails for my hobby selling my handcrafts online.
Any help would be so appreciated!