problem in Excel's VB Help

[deo89]

I have a user that when he opens the VB Editor Help in either Excel or Word,
he cannot do any searches as his cursor changes to a horizontal double arrow
in the input fields. I've only found 2 mentions of this on the net... one
said this happens if the app is launched through IE, kill msohelp process,
but not the case here... the other was a posting on a usergroup that was
never answered. I've done a detect and repair and tried Excel in safe mode.
ideas?

 

[Bob Phillips]

I get this quite regularly, and I don't run IE. This indicates with the help
process though.

Go to the task manager (Ctrl-Alt-Del), select the processes tab, then select
MSOHELP.exe in the list. Hit the End Process button.

Back in VBIDE restart help, it should be okay tyhen.

--

HTH

Bob Phillips

(remove nothere from the email address if mailing direct)

 

[deo89]

MSOHELP.exe wasn't on the process list, sorry, I should have made that
clearer. I didn't see anything on the process list that jumped out at me as
unusual.