Problem in saving ppt file

[tekno]

We have problem in office 2004 powerpoint. When you are editing file
long time and making many saving actions occationally the ppt crash.
When you open the powerpoint and the saved ppt file again any savings
has not take place. The file is like it was when it opened first time.

We have few powerbooks where this problem takes place
MS Office 2004 ver 11.3.9
powerbook g4 >1GHz, >=1Gb RAM

Pertti Siekkinen, Humap Ltd

 

[Jim Gordon MVP]

Hi,

Have you tried doing any troubleshooting such as using DiskWarrior to make
sure the file system is OK?

Did you use Disk Utility to repair permissions?

-Jim

We have problem in office 2004 powerpoint. When you are editing file
long time and making many saving actions occationally the ppt crash.
When you open the powerpoint and the saved ppt file again any savings
has not take place. The file is like it was when it opened first time.

We have few powerbooks where this problem takes place
MS Office 2004 ver 11.3.9
powerbook g4 >1GHz, >=1Gb RAM

Pertti Siekkinen, Humap Ltd

--
Jim Gordon
Mac MVP

MVPs are not Microsoft Employees
MVP info

 

[Ley]

hi. am also having problem with my Powerpoint 2004 (11.3.5 version). Powerpoint quits unexpectedly while am saving my files. PLEASE HELP.. :frown:

 

[mprisant]

Leopard Mac Powerpoint charts created with 2004 do not display correctly on 2008. Trying to edit only creates more problems. Solution: Unstall 2008 AND REINSTALL 2004 until Microsoft allows compatibility

 

[Brent Collett]

Hello,

I am having a PowerPoint problem too, sounds similar to the problem Pertti is having. I run Office 2004, PowerPoint Version 11.3.5.

PowerPoint is running very slowly, for instance saving a 1 megabit PP file will take approximately 3 minutes, up to 8 minutes. Sometimes the save will then crash, losing any unsaved data. Also the program hangs when typing, so the words typed will appear on the screen well after they have been typed.

I am not a regular Mac user, I'm more familiar with Windows and its applications, so am not particularly good at navigating the Mac system, some of the most obvious things can leave me befuddled. On that note, I regularly repair permissions and carry out updates of both the Mac and Office systems.

If anyone is familiar with this issue and knows an appropriate link to troubleshoot the problem it would be appreciated. A few other points, it does not happen with other office applications. Is it possibly to do with something called a Daemon? I have seen a few people grumbling about this on some websites but am yet to find a suitable remedy for it.

Also, the problems have been persisting for some time, prior to the most recent updates. I have a mac mini, details below.

Hardware Overview:

Model Name: Mac mini
Model Identifier: Macmini1,1
Processor Name: Intel Core Duo
Processor Speed: 1.83 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per processor): 2 MB
Memory: 2 GB

Brent.

 

[Jim Gordon MVP]

Hello,

I am having a PowerPoint problem too, sounds similar to the problem Pertti is having. I run Office 2004, PowerPoint Version 11.3.5.

PowerPoint is running very slowly, for instance saving a 1 megabit PP file will take approximately 3 minutes, up to 8 minutes. Sometimes the save will then crash, losing any unsaved data. Also the program hangs when typing, so the words typed will appear on the screen well after they have been typed.

I am not a regular Mac user, I'm more familiar with Windows and its applications, so am not particularly good at navigating the Mac system, some of the most obvious things can leave me befuddled. On that note, I regularly repair permissions and carry out updates of both the Mac and Office systems.

If anyone is familiar with this issue and knows an appropriate link to troubleshoot the problem it would be appreciated. A few other points, it does not happen with other office applications. Is it possibly to do with something called a Daemon? I have seen a few people grumbling about this on some websites but am yet to find a suitable remedy for it.

Also, the problems have been persisting for some time, prior to the most recent updates. I have a mac mini, details below.

Hardware Overview:

Model Name: Mac mini
Model Identifier: Macmini1,1
Processor Name: Intel Core Duo
Processor Speed: 1.83 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per processor): 2 MB
Memory: 2 GB

Brent.

Hi Brent,

My suspicion is that all available RAM is being used up and that MacOS
is using your hard drive as scratch space.

In the Applications > Utilities folder is a utility called Activity
Monitor. It's pretty simple to use. It can tell you whether there is any
free memory.

You can close other applications to free up memory. Not sure if your
mini can hold any more RAM, though. Check with Apple or Crucial.

-Jim

--
Jim Gordon
Mac MVP

MVPs are independent experts who are not affiliated with Microsoft.


Visit my blog
http://blog.360.yahoo.com/blog-i7JMeio7cqvhotIUwCzaJWq9

 

[brent_collett]

Yes, you are right Jim. Thanks for the reply too. The Activity Monitor says 100% used by PP. This is with no other applications running.

Would an Activity Monitor screen shot help in identifying what is going on? These are the following details the activity monitor give when powerpoint seizes up:
CPU: 100.1 Thr: 4 RSIZE 84.57MB VSIZE 1.21GB KIND PowerPC. It also says PowerPoint (Not Responding)

Is there anything in Activity Monitor I can use to target where the problem might be? Perhaps Inspect? I know its a difficult question when I'm can only give limited information.

I might try reinstalling Office. It should not be running like this, perhaps something is just stuffed and it'll come right with a reinstall.

Brent.

 

[Jim Gordon MVP]

Yes, you are right Jim. Thanks for the reply too. The Activity Monitor says 100% used by PP. This is with no other applications running.

Would an Activity Monitor screen shot help in identifying what is going on? These are the following details the activity monitor give when powerpoint seizes up:
CPU: 100.1 Thr: 4 RSIZE 84.57MB VSIZE 1.21GB KIND PowerPC. It also says PowerPoint (Not Responding)

Is there anything in Activity Monitor I can use to target where the problem might be? Perhaps Inspect? I know its a difficult question when I'm can only give limited information.

I might try reinstalling Office. It should not be running like this, perhaps something is just stuffed and it'll come right with a reinstall.

Brent.

Hi,

The only solution that I know of to the problem of not enough physical
RAM is to add more RAM to the computer.

Try the same presentation on a different machine first to be sure there
isn't something odd about one particular presentation. But if it's all
or most of them I think it's probably a RAM problem.

-Jim

--
Jim Gordon
Mac MVP

MVPs are independent experts who are not affiliated with Microsoft.


Visit my blog
http://blog.360.yahoo.com/blog-i7JMeio7cqvhotIUwCzaJWq9