problem in slide design pane. can't display all template preview

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In slide design pane, all slide design template and layout template preview

can't display in pane, just i can see its border.

when i click preview border, that template apply to my ppt.

just can't see preview..

anyone has same problem?

 

[í•œì´]

I find some helpful pages. outlook was problem.

http://pptfaq.com/FAQ00779.htm

thankyou