Problem installing Outlook Add-in

[John]

Hi

I have an Outlook add-in solution which includes a setup project. If I
install the Outlook add-in by right clicking on the setup project and
sleeting Install then the add-in gets installed fine in Outlook. However if
I use the setup generated in the setup project Release folder then even
though setup runs and finishes, the Outlook Add-in does not appear in
Outlook. What is the problem and how can I fix it?

Thanks

Regards

 

[John]

Sorry, forgot to mention, the add-in is written in vs2008 using the outlook
2008 project template. Thanks.

 

[Ken Slovak - [MVP - Outlook]]

Not enough information to go on.

What version of Outlook, what version of Windows?

Are you installing for "all users" or for "current user"? Are you installing
the same way with both methods?

Are you running setup.exe or the msi? Does this happen on the development
machine or other machines?

Does the addin show up in the COM Add-Ins dialog? Is it checked? Does it
show some sort of load error? Are there any entries in any of the event logs
related to this?

Are you running as admin or as a user?

 

[John]

Hi Ken

Please see inline;

Not enough information to go on.

What version of Outlook, what version of Windows?

Outlook 2007 , Windows XP on development pc.
Outlook 2003 , Windows XP on production pc.

Add-in is version 2003

Are you installing for "all users" or for "current user"? Are you
installing the same way with both methods?

Installing for all users and I have set it to default in setup.

Are you running setup.exe or the msi? Does this happen on the development
machine or other machines?

Happens on development. Running setup on production pc also does not work.

Does the addin show up in the COM Add-Ins dialog? Is it checked? Does it
show some sort of load error?

No to all.

Of course on development if I install from within vs 2008 IDE it works.

Are there any entries in any of the event logs related to this?

Not that I can see.

Are you running as admin or as a user?

As Admin.

Here is the complete project http://www.infovis.biz/EMS2008OutlookAddIn.zip
(117 KB). Please extract into C:\ folder.

Many Thanks

Regards

 

[Ken Slovak - [MVP - Outlook]]

I won't be extracting and testing your project.

If you developed using the Outlook 2007 PIA's the code will not run on
Outlook 2003. You need to develop on a machine that has the lowest version
of Outlook you intend to support.

Do you have the required registry entries for an addin such as LoadBehavior,
etc?

 

[John]

Thanks Ken. The registry had a problem.

Many thanks again.

Regards