Problem installing the web based Microsoft Agent Communications Pa

[Jay Tabatabai]

I have installed the Agent Communications Panel on CRM 4.0 server running on
Windows 2003 Small Business server SP2.
I tried installnig the client via https://<CRM Web
Server>/AgentCommunications/Microsoft.AgentCommunicationsPanel.xbap. All
client pre requisite software are installed on Vista SP1 & Windows 2008
server but regardlss of the client I get the following error:

Any suggestion on what can be done?

Thanks
Jay
Problem signature:

Problem Event Name: APPCRASH

Application Name: PresentationHost.exe

Application Version: 3.0.6920.1453

Application Timestamp: 4858e3e0

Fault Module Name: kernel32.dll

Fault Module Version: 6.0.6001.18215

Fault Module Timestamp: 4995344f

Exception Code: 0000002b

Exception Offset: 0002f328

OS Version: 6.0.6001.2.1.0.274.10

Locale ID: 1033

Additional Information 1: 3713

Additional Information 2: 3f320a14a7a5b770ab72ac3faf49bae4

Additional Information 3: a804

Additional Information 4: e02188e7778be193618a57be458b2565

 

[Rene]

Did you find a solution, since I am running into the same problem.
Apparently it has something to do with the xbap file. On one computer it runs fine, on other computers the presentationhost.exe error appears.

Please help!

Regards,

René

Jay Tabatabai wrote on Sat, 12 September 2009 01:3