Problem Office 2003 SBE and Win 2003 Terminal Server

[Lito Kusnadi]

Hi,

I am doing a prototype for client who wants to install Windows 2003 Terminal
Server with Office 2003 on the same machine.

I use Windows 2003 STD for the test purpose and install the trial TS service
first; then I install Office 2003 Small business edition, choosing only
Outlook, Word, and Excel. When I log in as regular user and start Word or
Outlook or Excel, I got the Error Pop Windows "The feature is not available.
Please contact your network administrator". There's only 1 ok button. If I
click that button, the office application shuts down immediately. This
problem does not happen if I log in as domain or enterprise admin.

A colleague tells me that it might be the office version (SBE) that causes
the problem. But I really doubt that Office version (i.e. SBE or OEM) can
cause such problem.

The way I install office is using Add/Remove program and Add New program
from CD or floppy. I don't understand why I can have such problem with Office
2003 and Windows TS 2003. Anyone has any idea?

Thank you for your help.

 

[Bob Buckland ?:-\)]

Hi Lito,

You may want to check this article to see if the process and Terminal Server settings you're using match.
http://support.microsoft.com/kb/828955/en-us?FR=1

======
Hi,

I am doing a prototype for client who wants to install Windows 2003 Terminal
Server with Office 2003 on the same machine.

I use Windows 2003 STD for the test purpose and install the trial TS service
first; then I install Office 2003 Small business edition, choosing only
Outlook, Word, and Excel. When I log in as regular user and start Word or
Outlook or Excel, I got the Error Pop Windows "The feature is not available.
Please contact your network administrator". There's only 1 ok button. If I
click that button, the office application shuts down immediately. This
problem does not happen if I log in as domain or enterprise admin.

A colleague tells me that it might be the office version (SBE) that causes
the problem. But I really doubt that Office version (i.e. SBE or OEM) can
cause such problem.

The way I install office is using Add/Remove program and Add New program
from CD or floppy. I don't understand why I can have such problem with Office
2003 and Windows TS 2003. Anyone has any idea?

Thank you for your help.

--
Lito Kusnadi >>
--
Let us know if this helped you,

Bob Buckland ?
MS Office System Products MVP

Pricing and Packages for '2007 Microsoft Office System'
http://microsoft.com/office/preview

 

[Lito Kusnadi]

Hi Bob,

I have followed each steps and each links from the page you showed me before
I started this thread.

The following are confirmed:
1. Install Office 2K3 in TS environment in apps mode (i.e. via Add/remove
progs, add new progs from cd or floppy).
2. Install TS role in Windows 2003 prior to Office 2K3 installation.
3. Make sure there's no "install on demand" in office components (office
doesn't offer anyway due to it recognises the TS environment).
4. Check all components under Word, Excel, Outlook, and everything is set to
"Run from this computer".

This should allow me to run Office in TS environment without probelm
(according to MS article).

Test server spec:
Celeron 1.5Ghz 256Mb as Win2k3 TS
TS and DC are in the same box (I know this is bad, but it's what the client
will have)
Only create 1 regular user to test Office