Problem opening a Word doc on a new computer

[blandrigan]

My daughter has a new laptop. She has a hard drive from her old laptop which
is a complete image of her old internal hard drive. when she attaches it to
her new laptop and attempts to open a Word doc she gets this error message,
"The operating system is not presently configured to run this application."
I am guessing this is because she doesnt have Office installed on her new
computer. How can she do that since she doesnt have the disks from her old
laptop (Office was pre-installed on that one)?

thx
bl

 

[JoAnn Paules]

She can't. OEM (preinstalled) versions die with the computer. You can't
transfer them to a new system.

 

[LVTravel]

My daughter has a new laptop. She has a hard drive from her old laptop
which
is a complete image of her old internal hard drive. when she attaches it
to
her new laptop and attempts to open a Word doc she gets this error
message,
"The operating system is not presently configured to run this
application."
I am guessing this is because she doesnt have Office installed on her new
computer. How can she do that since she doesnt have the disks from her
old
laptop (Office was pre-installed on that one)?

thx
bl

Have her purchase a new copy of Office version that meets her needs. As an
alternative she can download and install Open Office from www.openoffice.org
which is a free "clone" of Office at about the Office XP (my opinion) level
for power but the newest version will handle Office 2007 files. It has
clones for Word, Excel, PowerPoint and also has a database and drawing
program.