Problem Opening Files

[RickGreg]

I have an ibook that came factory loaded with OS X and 9.2.2. We are
booting 9.2.2 exclusively. The ibook also has Office 98 and Office X
installed.

When I try to open a Word (or Excel or PPT) file by double-clicking the file
icon, I get a message telling me: "To use Microsoft Word, your computer
must be using Mac OS X 10.1 or later."

I'm guessing the system is trying to launch Word X, not Word 98. I am able
to open the same file from within the application (File > Open).

Any suggestions? THX!

 

[Beth Rosengard]

Hi RickGreg,

Try this: Select one Word document (click on it once) in the Finder, do a
Get Info (cmd-I or control-click and choose Get Info), select "Opens With",
change to Word 98, and then click "Change All".

If that doesn't work, you may have to uninstall and reinstall Office 98. I
believe Word defaults to the most recently installed version.

Hope this helps.

--
Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/MacWordNew/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org>

 

[RickGreg]

Thanks Beth. However, I don't see that option when I do a Get Info (I'm
running OS 9.2.2). Could it be that the Opens With function only works
when booting in OS X?

If all else fails, I could uninstall Office X, as I don't plan to run OS X
anytime soon. THink that would remedy the problem? THANKS

 

[Beth Rosengard]

Hi RickGreg (are you Rick or Greg or both?),

You guessed right. The Open With function only works in OS X. Sorry.

However, try rebuilding the desktop in OS 9.2.2. If that doesn't do it then
you have at least three options:

1. Uninstall and reinstall Office 98. I would try this first. Be sure you
use the proper removal tool, not the one that's on the Office 98 CD. See
here: <http://word.mvps.org/MacWordNew/TroubleshootWord2001.htm>

2. Uninstall Office X. Use the Remove Office tool from Value Pack on the
Office X CD.

3. Use File>Open from within Word 98 to open docs instead of
double-clicking.

--
Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/MacWordNew/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org>

 

[RickGreg]

FYI... I removed and reinstalled Office 98 per your suggestion and all seems
to work fine now. Thank you!

 

[Beth Rosengard]

And thank you for letting us know what worked!

Beth