problem opening word 2003 docs from explorer

[steve goodrich]

When double clicking a word document from windows explorer I get the
following message
"the command cannot be performed because a dialog box is open"
If I click ok the document opens as normal.
If I open Word first and click file open and select the doc it open fine
Any idea how I can prevent the error message from explorer
many thanks

 

[Suzanne S. Barnhill]

If you have Norton AntiVirus installed, disable its Office Plug-in.

 

[steve goodrich]

Many Thanks,