R
Richardc
Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC
I am trying to print a document on 11 X 17 inch paper in portrait mode. The printer is set up correctly, but the print job sent to it from MS Word is in "plain letter" format. (I can see this on the printer's display.) That is, Word does not seem to be sending the correct paper size to the printer, so the printer tries to print a 8.5 X 11 (letter) printout on the 11 X 17 paper.
MS Word appears to be sending the wrong paper size to the printer, although the correct paper size is selected in Page Setup.
I think this is a MS Word problem since when I save the printout as a PDF and print from Adobe Reader, it prints fine.
Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC
I am trying to print a document on 11 X 17 inch paper in portrait mode. The printer is set up correctly, but the print job sent to it from MS Word is in "plain letter" format. (I can see this on the printer's display.) That is, Word does not seem to be sending the correct paper size to the printer, so the printer tries to print a 8.5 X 11 (letter) printout on the 11 X 17 paper.
MS Word appears to be sending the wrong paper size to the printer, although the correct paper size is selected in Page Setup.
I think this is a MS Word problem since when I save the printout as a PDF and print from Adobe Reader, it prints fine.