Problem resolving names in GAL

R

Ruth Meredith

Hi,

User goes to file, open, other users folder. Type in
username as lastname, firstname and searches the GAL for
contact. GAL is reading addresses as Firstname, Lastname.
User is on Outlook 2002.

Have tried Account Manager solution but this only seems to
apply to Contacts folder and not the Global Address List.
Therefore the solution does not work. Is there a way to
fix this issue?

Regards,

Ruth
 

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