Problem retrieving printer info

B

Bruce

All:
I have a user who is using Access 2002. When trying to
open her reports, she receives the following error
message: "There was a problem retrieving printer
information for this object. The object may have been
sent to a printer that is unavailable." I have searched
the knowledge base and found article 282385, but that
refers to users with Windows 98 or ME and she is using
XP. I did check the printer settings like the article
suggests, but her default is a one of our network
printers. She is getting this message when trying to
open her reports, she is not even trying to print
anything. She is able to print from all other
applications.

Thanks for any assistance.
 

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