problem reverting to 2003 from 2007beta

[CK]

I can't wait for the final release, but I need more stability right now.


I Uninstalled 2007b through Add/Remove progs. I also uninstalled windows
desktop search.

I was then prompted to insert the original 2k3 media when I started excel.
That fixed all of the apps except Outlook (as far as I can tell).


Outlook crashes on startup and reports to MS then offers to start in safe
mode. It crashes repeatedly unless i cancel or choose safe mode. It also
crashes when I create a new profile.
I've tried reinstalling Outlook and Office completely.

What might be the problem? Can I fix outlook without formatting my HD?

 

[Mittu]

Hi,

Since Outlook doesnt crash when you work on Safe Mode, try renaming the
following files-

extend.dat
frmcache.dat
views.dat
outcmd.dat

Also, do run a Detect and Repair from the Office 2003 Disc.
It should help you out..

Thanks,

Mittu

 

[CK]

That fixed it, Thank You!

Hi,

Since Outlook doesnt crash when you work on Safe Mode, try renaming the
following files-

extend.dat
frmcache.dat
views.dat
outcmd.dat

Also, do run a Detect and Repair from the Office 2003 Disc.
It should help you out..

Thanks,

Mittu

 

[James Presland]

Thank you from me too - cured exaclty the same problem, although I did not
have a views.dat file to rename

Jamie

 

[Sue Mosher [MVP-Outlook]]

Outlook 2003 doesn't have a views.dat file.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Kris]

I want to say thank you also... I was having exactly the same problem and I
am fully functional now too!! Thanks again