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dojtom
I believe this is an install problem:
I recently installed Photodraw on a new system running Windows XP an
Office 2000 premium using an account with admin rights. During th
install I received no error messages. When a limited user goes to us
the product they cannot save projects in different image formats. Fo
example, if a user creates a project, inserts an image(jpeg) and the
changes that image(bmp) photodraw acts as if it saved that file bu
when you go to the location the file is not there. If you go to ope
photodraw, the first box that opens up asks you what you want to do, i
shows the file as an existing project. When you try to open it yo
receive and error mesage: source file not found. It gets better. I hav
some systems with the same setup that work. These systems were deploye
about 8 weeks ago. I was able to setup the systems side by side an
noticed the only difference was that the functioning computer did no
have Photo Editor installed and the non functioning computer did. Whe
I removed Photo Editor that solved the file saving problem. This tim
that didn't work. I have tried different installation methods cd
network and hard-drive. I have installed the product as the user wit
admin rights but then taken away the rights at deployment to no avail
Now the product will work if I let the user stay on as at least powe
user but I would rather not do that. MS website for Photodraw is no
very good and I spent 3 hours on the phone with MS on Friday which wa
no help. I know Photodraw has been discontinued, but I work for
nonprofit and new products are out of the question for now. Sorry fo
the long post, I wanted to get you as much info as possible. Thanks fo
any help
dojto
I recently installed Photodraw on a new system running Windows XP an
Office 2000 premium using an account with admin rights. During th
install I received no error messages. When a limited user goes to us
the product they cannot save projects in different image formats. Fo
example, if a user creates a project, inserts an image(jpeg) and the
changes that image(bmp) photodraw acts as if it saved that file bu
when you go to the location the file is not there. If you go to ope
photodraw, the first box that opens up asks you what you want to do, i
shows the file as an existing project. When you try to open it yo
receive and error mesage: source file not found. It gets better. I hav
some systems with the same setup that work. These systems were deploye
about 8 weeks ago. I was able to setup the systems side by side an
noticed the only difference was that the functioning computer did no
have Photo Editor installed and the non functioning computer did. Whe
I removed Photo Editor that solved the file saving problem. This tim
that didn't work. I have tried different installation methods cd
network and hard-drive. I have installed the product as the user wit
admin rights but then taken away the rights at deployment to no avail
Now the product will work if I let the user stay on as at least powe
user but I would rather not do that. MS website for Photodraw is no
very good and I spent 3 hours on the phone with MS on Friday which wa
no help. I know Photodraw has been discontinued, but I work for
nonprofit and new products are out of the question for now. Sorry fo
the long post, I wanted to get you as much info as possible. Thanks fo
any help
dojto