Problem sending word docs as attachments using Outlook

[Dr.Jones]

Here's my situation,

I am using outlook 2003 sp2 on a Windows XP PRO machine with all latest
updates. I am trying to send word doc attachments located on a network
drive. The attachments are sent successfully. However, when the recipient
opens the attachment it is a blank doc. I get the same results when I use
outlook web access.
I have verified the integrity of the documents on the network drive.
I can successfully send newly created docs and docs that exist on my local
machine.

If I attach a doc from the network drive and send it from a gmail account to
the account I use in oulook and an account hosted by another vendor, my
account will open a blank doc while the other account opens the attachment
fine. I thought I isolated the issue to the vendor hosting my email account
but I can successfully send new documents to and from.

There is no antivirus running to filter these attachments. Please advise, I
am boggled. Let me know if you need any more info.

 

[Mittu]

Hi,

Try sending an email from Outlook with an attachment and send it to yourself.
Once you receive the email, check both the Inbox and the Sent Items folder
in Outlook and check if they have the attachments with the data.

Also, try sending another email with an attachment from Outlook to your
Gmail account and let me know if you are able to view the attachments.

It could be something of the server stripping off the attachments.
Let me know about the results.

Thanks,

Mittu